Star Codes information and activation

Here you can find everything you need to know about Star Codes:

What are the Star Codes?

  • Star Codes are used to claim certain promotional offers. When you use one, you can opt into promotions, receive bonuses, tournament tickets, special rewards, and more.
  • Star Codes are different than bonus codes, and in most cases, they don't need a deposit.
  • We have Star Codes with different expiration dates, depending on the promotion. Some can be used just once, while others are reusable.

How do I get a Star Code?

  • Exclusive Star Codes are available only to selected players, and it's up to our Marketing team to make a list of eligible players.

If you are eligible for an exclusive Star Code offer, we'll get in touch via email, SMS, or pop-up message in our software.

Make sure you have opted in to receive marketing messages. Otherwise, you may not receive communications containing a Star Code.

To check this, go to the lobby of our desktop software and select:

Settings → Global → Communication Preferences

We are unable to advise when or even if a customer will receive a Star Code. Neither can our Support team offer these codes upon request.

How do I activate a Star Code?

To activate a Star Code, all you need to do is take these few simple steps:

  • Desktop software: Log in to your account and select Tools → Star Code.
  • Mobile devices: Open our website in your mobile browser, log in there, and then go to Settings → Star Code.

Or if you're on our website:

Star Code

What happens after I use a Star Code?

Once you've used your Star Code, you'll receive a confirmation pop-up within minutes. If it takes longer, be patient and don't enter the code again. When the system is busy, it may take slightly longer to process.

If you have any issues, contact us at any time for help.

How do I use the Star Codes? Video explanation 

Check out the following videos on how you can use your Star Code (only available in English):

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